Customer retention and control of business processes is any organizations ‘nightmare’. An efficiently designed Quality Management System ensures quality output, eliminates rework and redundancies and helps to take control of business processes thereby ensuring optimum service and customer retention.
SineWave’s qualified Lead Assessors with years of experience in developing and maintaining Quality Management Systems can help organizations with the desire to improve their service levels, be in control of their operations and retain customers. Services offered range from;
Business process re-engineering
Process documentation and implementation
Training in Quality Audits
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